Enterprise Conversational AI⚡ Limited Risk5/10

Kore.ai

Enterprise conversational AI platform for building and deploying chatbots and virtual assistants across banking, healthcare, retail, and enterprise IT. Customer-facing deployments trigger Article 50 obligations.

⚡ EU AI Act Risk Classification

Indicative classification: Limited Risk

Legal reference: Article 50 — conversational AI chatbot transparency

Important: This is an indicative assessment based on typical deployment patterns. Your actual risk classification depends on your specific use case, configuration, and context. Register in Aeqora to get a precise classification using the EU AI Act decision tree.

Your obligations as a Deployer

→Article 50 chatbot disclosure for all customer-facing bot deployments
→Human escalation integrated in bot design
→Sector-specific overlays for banking and healthcare deployments
→Review EU data localization for conversational data

How this score was derived

Methodology →

Scores 5/10: Kore.ai builds customer-facing chatbots across regulated sectors including banking and healthcare. Article 50 disclosure is mandatory. Score of 5 rather than 6 reflects that Kore.ai provides the platform — the actual Article 50 compliance implementation is the deployer's responsibility through their chatbot configuration. No EU Declaration of Conformity published as of the index date.

Provider EU AI Act documentation

Kore.ai has not yet published dedicated EU AI Act compliance documentation. Contact them directly to request instructions of use and ask about their compliance roadmap.

What to do next

01

Register in Aeqora

Add Kore.ai to your AI system inventory and run the classification wizard for your specific deployment.

02

Request vendor docs

Ask Kore.ai for their EU AI Act instructions of use and technical documentation.

03

Generate compliance pack

Generate your Article 26 Deployer Compliance Evidence Pack once classification is complete.

Cite this assessment

Vendor? Request a correction →

Aeqora. "Kore.ai — EU AI Act Risk Assessment." Aeqora Vendor AI Risk Index. Verified 2026-06-14. https://aeqora.eu/vendors/kore-ai

Scores are methodology-derived and citable under CC BY. View methodology →

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